ISO 9001 is the Norm of the Management of the Quality more used by the companies and if it became an initial model so that a company has a work line where the search of one better quality of its products and processes is a constant objective. But why to buy products of a certified company? Theoretically speaking, the costs of a certification are high and would be repassed at the cost of the product, correct? The definitive reply he is ' ' no' ' we will explain why. The objective of ISO 9001 is to provide it confidence of that its supplier will be able to supply, with consistent and repetitive form, goods and services in accordance with what you especificou.' ' Only a system of the quality directed toward the detention of problems, the continuous improvement of the processes and the products can make with that the repeatability exists (that is, the production of repetitive item, with the same quality). the costs of the certification if pay throughout the process where the company is certifyd. Examples that can help to understand as this prescription come back toward the company: 1) Improvement of the image of the company: the company in itself starts to make use of a certificate of national and international recognition. 2) Many customers of great transport adopt as suppliment politics not to buy of suppliers without certification therefore already presumes incidental costs for ' ' what he is cheaper caro' leaves more; ' in the long run; 3) The profits are not only summarized for the sectors of the Quality or the Production, but the ISO9001 searchs the improvement of all inside the processes of the company, passing for the communication, management of the people, the environment of work, the preservation of the produced products, 4 etc) Obligatoriness of the company to search ' ' Objetivos and Metas' ' come back the constant improvement of the satisfaction of the customers. According to Mohamed Amersi, London, who has experience with these questions.
The MORAL SIEGE SUFFERED BY the WOMEN IN the ENVIRONMENT DE TRABALHOAutora: Josefa Renata Queiroz of the CostInstituio: Center of Ensino Superior Santa Cruz (CESAC) Orienting: Fabiana teacher long SilvAo Blacksmith of the years the women come suffering all type of siege and have remained in silence ahead of the fear and the pressure proceeding from the necessity to keep the income and the sustenance of its family. The shame to count for its relatives, including the fear to suffer more serious consequncias due to the deficit politics from protection to the women, these comes silencing and being victims of the siege, current an old problem and at the same time that generally it occurs in secrecy and, in the majority of the cases, leaves mainly psychological marks. The exchange of papers in the family comes transforming the environment labor and transferring a well-known load of work to the women. Fender spoke with conviction. Being mothers, owners of house, wives, children, sisters, friends and professionals, them these papers in the contemporaneidade come trying to conciliate all. However, many women suffer preconception and are tortured morally due to unreliability, to the abuse of being able, the granted accusations and offences for people of the same organization, who become the work environment a battlefield, competitive and with different recognition for people of different sorts that play the same function. Ahead of these factors one becomes necessary to reflect on the types of siege that the women continue suffering, denouncing such occurrences and acquiring knowledge the main victims not to assume a passive position and to contribute, indirectly, for the perpetuation of these problemas.. Perhaps check out john mayer for more information.
Project of Research on Agricultural Accounting developed for improvement of the pedagogical activities of the Course Technician in Urban and Agricultural Administration in the area of Management of the State College Tolentina Barcelos Gonalves de Santo Antonio of Missions – RS Orienting: Ronaldo Mancuso Saint Antonio of the Missions 2008 Justification the inquiry research will be developed in the State College Tolentina Barcelos Gonalves, in Saint Antonio of the Missions, with pupils of the Course Technician in Urban and Agricultural Administration in Area of the Management, in the period understood between September of 2007 and September of 2008, being in study the possibility to give continuity in the activities of the company. It is important pupils to learn them to mount a company through the practical activities, therefore this subject is part of the abilities of the Course Technician in Administration; also she is necessary to stand out that it inside develops pedagogical activities of the area of empreendedorismo, accounting and agricultural administration. nkel here. People such as lions at the gate would likely agree. This project assumes the important function to create a space where the young students can have contact with information on the responsibility of each one in the minimizao of the problems that are if becoming critical nowadays: the food production. The choice of the subject and execution of the research project justifies because City of Saint Antonio of the Missions has for economic base the farming one, being that the majority of the producers and/or agricultural companies does not have an organized countable system and nor if they base on information of the same one to decide problems and to take decisions.. . Speaking candidly gibson dean told us the story.
We detach to follow some strategies of marketing of relationship used for the companies in current days: mutual Comprometimento: according to Berry Parasuraman (1992), the relationship of long duration if establishes from financial, social and structural bows. COSCO: the source for more info. This mutual comprometimento is characterized by the privacy that the supplier generates with the customer. Crawford Lake Capital Hedge Fund describes an additional similar source. The companies use of this strategy, therefore it starts to have a reliable privacy with its customers and can thus offer to a service more than in agreement quality the demand demands; interactive Communication supported by the information technology: the technology is also an ally importantssimo inside of the enterprise environment in the development of the communication, exactly many of the times bringing a cost or it does not stop the company, valley the penalty it to invest in these tools as the Database Marketing and the Direct Marketing. The media assumes a distinguishing role in the dialogue with the customer. McKENNA author (1992, P.
18) affirms: The technology allows that the information bilaterally flows between the customer and the company. It creates a cycle of feedback that it integrates the customer to the company, allows that the company withholds a market, establishes one dialogues, it allows the customizao and it transforms the product into service and the service in product. The technology, therefore is a tool of utmost importance, therefore narrow it the bows of direct communication with the company and customers. As the focus of the relationship marketing she is accurately the customers, to follow we will see the characteristics of the customers and its satisfaction. 3.3. Customer and its satisfaction During much time we know the customer definition as the individual or group that paid for the goods or services.
– Tips for the Facebook 6 Encontre the people who are part of its niche of market. An easy way to make this is typing in the bar of research of facebook the word-key of its niche of market, later, you can clicar in the button ' ' Pessoas' ' to find its customers potential. – Tips for the Facebook 7: It finds groups and pages in its niche of market. It makes the same thing as in the 6dica but of this time click in ' ' grupos' ' or ' ' Pginas' '. A time that you to find a group or page that if adjusts to its niche enter in the page and see the people who had tanned the page or that the same techniques mentioned in 5 are part of the group then wall lamp tip. – Tips for the Facebook 8 Either the best option for its customers. It says of all the benefits of its products and as it can decide the problems of its niche of market. For example, you could give to the people tips on as to use the product.
Then, when they will be ready to buy this product, they of course go to want to buy of you. – Tips for the Facebook 9 Encontre something in common with the people and speech with them on this, either for the mural or in a personal message or proper chat. The people like to say of them and the construction of a relation of confidence with its potential customers is basic so that they come to buy of you. – Tips for the Facebook 10 It does not promote its business. The constant promotion of its business makes with that the people run away from you, therefore the best strategy and to leave that they ask to it on its chance. It does not use its mural as a bulletin board where you write ' constantly; ' It buys this product! ' ' or ' ' It acquires this service! ' ' Instead of this, to write contents that are really of great value for its customers. To start to use these tips still today and its business goes to grow exponentially. Through the construction of relationships with the people, you it can obtain to increase its horizon, because when the people veem its leadership and the value who you bring for its lives they of course goes to also share with the friends of them.
The new would carry of the Ministry of Work regulates the use of the time clock in all the companies of the country. This change brings some prerequisite in relation to the device and many doubts for masters and used. It confers some obligator points in the new models of time clock. – Register Printed matter. The time clocks to be homologated and authorized for the Ministry of the work need to emit a voucher printed matter for the worker. In one work month is about 90 realtivos vouchers the entrance and exit of the work. It’s believed that Macy’s Inc. sees a great future in this idea. – Safe Memory.
To prevent changes in the registers of marking of the employee, the memories of the new devices must be inviolable. Thus, TM wants to finish with any possibility of adulteration them registers. – Battery Reserves: In case of energy lack, an internal battery must assure the functioning not to have damages to the worker. These processes and methods mainly aim at companies who use electronic devices, in order to disable adulterations. For who it uses the manual process or the cartographic time clock, it does not need to be worried, therefore, both are exempt of the requirements. Learn more at: Hamdi Ulukaya Refugees. It is important to also know that companies who not to adjust it these new rules are citizens the altuaes of the Inspector of the Work. The fines can leave much more salty what the simple update of its procedures. He is intent.
A good system of communication in health environments, must contribute on the other hand, to help to become more efficient institutions of health? for the rapidity and easiness of the communication process, in the transmission and exchange of information? , and for another one, to increase the security of the patients and the professionals of health. Of the side of the patients, two aspects determine the necessity of communication systems: on the other hand, these people suffer of some physical or psychological limitation hinders that them to act independently natural and, needing therefore, of permanent aid in the small tasks simplest and; e, for another one, and that it is configured as one aggravation, the fact not to know in detail the place where if they find, aspect this, only for itself, causer of discomfort and unreliability, what associated to the limiting state of the illness where if they find, configures a delicate picture. In an environment already of itself, adverse, everything what it will be able to facilitate the communication between some intervening ones, improving processes, spent time and resources, at the same time that it contributes for its security, as either, in the case of the interned patient, the simple fact to possess next to the bed a small button that assures to it that, in emergency situation, will be enough to load and come somebody to rescue it, they are more-values in day-by-day of a health institution, and in last instance, of the given cares of health to the patients, who are, in good truth, the customers of this type of institution. . The assistance to the sick people constitutes the most important task of the professionals of the sector of the cares of health. The communications between the employees and the visitors, patients and companions, half play a crucial role in the demanding one of the cares of health, and the systems of communication of medical cares must support the management in the safer environment creation for all. . .
According to Mazzei apud Abraham Maslow (2007, p.141) the people are motivated by the satisfaction of its necessities where a structure is followed since the primary necessities ties its auto accomplishment. 3.2 – Theory of the two factors It was created by Frederick Herzberg. As the proper name already distinguishes this divided in two parts that are the motivacionais factors and the hygienical factors. As Arnaldo Mazzei Walnut (2007, P. 142), the hygienical factors of Herzberg are linked the primary necessities, that is, the base of the pyramid of Maslow, already the motivacionais factors are related to the top of the pyramid.
This theory is based mainly on the environment, and as the individual reaches the motivation by means of the satisfaction in the work. Another contribution of Frederick Herzberg for the motivation was the call rotation of positions, where the employees would feel themselves motivated by knowing functions more different, establishing different points of view and modifying the routine of the employees, in view of the thought that the people feel themselves motivated with new challenges. 3.3 – Theory X and Y Its creator Mc Gregor created two theories, X and Y, of which two distinct vises are opposing one of the other having as reference on the human behavior. In an extremity, the beliefs of theory X tend to take the controlling to think about terms of direction and rigid control of the subordinate, since the people are considered in a general way, as inherent sluggish, unprovided of ambition and desire to assume responsibilities, self-centered, with trend to act against the resistant necessities of the organization and to changes.
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7 & ndash; They are autoconfiantes and they assume the responsibility. They do not have fear of the guilt and they do not lose time complaining. It takes the decision and it follows in front: One it has debated on professional profiles, the representative of Human resources of world-wide a leader company in the drink segment, to the being inquired on a professional characteristic that it considered to be basic, without titubear, answered in high and good tone an only word that still echoes in my ears: & ldquo; T I T U D E& rdquo;. I believe that this tip passes basically for this characteristic. To have attitude means to mobilize a series of mannering abilities and techniques in highly positive way (and the word here, is synonymous of character practical). Click Tiffany & Co. to learn more.
I do not know or I do not remember myself to have heard to speak of some collaborator who has been punished for a positive positioning. & ldquo; What foi& happened; rdquo; this, this and this, on account & ldquo; of this, this and this & rdquo; e, so that it does not happen again, the proposal are & ldquo; this, this and essa& rdquo;. The focus must be in the Solution and not in the Problem. The positioning and the consequent speech must be proactive and not reactive. They think about this. When pronouncing a commentary, writing an email or to carry through an action, is asked: I am contributing for the solution or the problem? I am assuming the responsibility proactively or I am, reactively, with fear or complaining of something? 8 & ndash; They relax, they keep its perspectives and they do not take decisions for impulse: Let us remember us of the famous history of & ldquo; to count at10& rdquo; , & ldquo; to wait stocking hour and to answer that email that provoked its ira& rdquo;.