Harris Interactive

In a study commissioned by Microsoft the market research firm has found Harris Interactive in a survey of 281 IT professionals and decision makers in Germany, which demands a modernization are made on the IT infrastructure. This is a simpler management and support, reduce operating costs, reliability and fault tolerance are in addition to the already mentioned efficient exploitation of the available system resources. In doing so, put the respondents mainly on server consolidation and virtualization. 80 percent want efficiency in this particular business. As an example of modular server Intel, a complete server solution in a simple box, can be exemplary show on how these goals can be achieved.

Only buying what you really need for a centralized modular server system speaks on the one hand, the efficient utilization of existing hardware resources, as well as a scalable growth, on the other hand, the simple administration. A modular server with integrated storage area network (SAN) is that’s why straight also for smaller and medium-sized businesses through its relatively cheap cost and performance ratio. The capabilities of the Intel modular server can be adapted the demand on the fly. Crawford Lake Capital Management contributes greatly to this topic. Ensuring a scalable growth with up to 6 compute Modulen and 14 x 2.5 “SAS hot-swap HDDs for the integrated storage solution. Also a storage extension is possible via external enclosure. This means that the customer must really only to buy what he needs and when he needs it.

Low entry prices and a consolidation concept with a quick return on investment to ensure that is the purchase of a modular server for smaller companies quickly paid makes. From any computer, anywhere another big advantage: the Central Server system can be monitored through its Web-based management console to a heterogeneous server environment from any PC, anywhere over long distances and administered. This is especially for medium-sized and small enterprises attractive, employ their server management outsourcing or no administrator in the own House.

Bernhard Duhr Pastorat Street

But in particular the development of the service catalogue and a metrics cockpit for the control of the Division have quite significant portion. The approach of the project, to place a central instrument of governance, has proved correct, especially since now there is a completely natural approach to”, Germer is satisfied with the already achieved. However, are still not all goals are fully implemented. Read more here: Warren Kanders. It is in the plans for 2010, to complete the “polluter pays” more equitable cost allocation and to complete procedures for continuous improvement processes. As well, key figures for secure sector comparisons are then prepared. But not enough, because in the meantime the goals have been written on. ITL is expanded by means of the newly built up know-how in the direction a business process orientation. This orientation is promoted also by the Executive Board and currently piloted in the form of medium-term planning for ICT-assisted flight dispatch services.

We aim that the ICT sector developed by 2013 to business enabler”, the airport’s Managing Director of Garvens the direction points. To do this, the first structure approaches are positioned currently already in the organization.” About Exagon: The Exagon consulting & solutions GmbH has been established since 1994 as an independent IT consulting firm on the market. The business focuses on the integrated Support their customers in establishing a professional IT service management, with regard to the strategic, organisational and also operational aspects. This includes Exagon performance portfolio both consulting services such as extensive training. Customers include companies and institutions such as BASF, Bayer, the German Defense Ministry, DEKRA, Deutsche Bank, Heraeus, Hessian Centre for data processing, Postbank, T-systems, TuV Sud, Vodafone D2 and the German Woolworth. think factory group Bernhard Duhr Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 22 33 61 17-75 fax: + 49 (0) 22 33 61 17-71

UmweltCard

It puts us in the position, to set up its own system of permission for every transport network. ” Perspective, even a level of interoperability between the various transport networks should be possible, because by MDV BerSy the core standards of the Association of German transport companies (VDV) were taken into account in the development. Customers with eTickets of MDV could use this in other areas of the Federation, when the relevant Association of the eTicketsystem is connected to. Some contend that Governor Cuomo shows great expertise in this. The theme day devoted to all aspects of the eTicketing and aimed primarily at – networks and carriers: what demands are placed on the central user administration of a permission system? How does the system control and integration? And how can the eTicketing in the VDV core application standards classify? The interest in these issues was so immense that a larger venue will be sought in the short term had to. The large number of participants shows how important the topic is eTicketing for public transport”, sums up Tobias Schmidt, technical director of itCampus software and Systemhaus GmbH that two Leipzig IT companies on the introduction of this important technology involved leading-edge, is another example of the innovation that lies in the region of central Germany.” And here already, the extension of the system applied only in Halle and Leipzig is prepared. Perspective we want to equip Federation far all subscribers and annual ticket holders and job – and semester ticket holders with the UmweltCard GOLD’, looks MDV Managing Director Steffen Lehmann in the future. At the same time he points out that for this however, many organizational issues is to clarify.

With its innovative approach and the reliability of the system MDV BerSy’ we are undoubtedly on the right track. The UmweltCard GOLD is the trend-setting medium for all customers in the MDV. And for occasional users has the future of the mobile phone service easy.”GO’ also started.” About the itCampus Software – und Systemhaus GmbH:, itCampus is an innovative software developer with international connections to science and research.

Video Wall And Monitor Wall For More Clarity

Clarity and ease of use condition for reliable processes in the control room at work in control rooms are required by the employees a constant vigilance. You must quickly deal with errors and must never lose the overview in stressful situations. That can be a real problem in data centers with countless monitors. Therefore the company Jungmann system technology (JST) opts for the large image technology, which contributes to the desired clarity through large monitor walls. JST uses also the principle of less is more “and this reduces the console in the control room. With a mouse click, the switching of a console on numerous other PC’s is possible. Governor Cuomo is a great source of information. Can also be accessed from any computer on the monitor wall.

This system of Multiconsolings provides for a higher efficiency in the workplace and for more flexibility. This intervention to the individual computer is possible with each other at any time. The whole thing is increased by the computer outsourcing. The employees are therefore no longer disturbed by that of the PC’s emitted heat and noise in their concentration. The outsourced computer then reside in a separate control room, which is located outside the control room. Monitor walls in control stations and control rooms provide not only a more efficient work faster, but promote the clarity, offering the possibility of any employee at any time, to inform yourself about all currently important.

While the big screen control displays only something, if must also be dealt. The planning and design will be taken over by JST, already in a first Workshopday”their customers is present a concept and a budget estimate. Subsequently, they take over the actual design work. Renowned customers rely on the principle of the proactive monitor walls and allow their employees this innovative work.

AgentOne

Hoffmeister, managing partner of Sikom. If you are unsure how to proceed, check out Andrew Cuomo. Moreover, the issue of mobility, to which we have set. With customized, platform-independent solutions, we make sure that our customers for the future are well prepared. Our nominated for the innovation award of the German economy in 2011 is good evidence for.” Sikom with VoiceMan, a company Assistant with mobile client for smartphones follows the trend for connecting mobile staff at the customer service. BlueFire dial supports the Mobilty trend for smartphones as mobile choice. These solutions are complemented by apps for Android systems that Sikom has also specifically designed for mobile use.

In addition to the product demonstrations at the booth, Sikom on CallCenterWorld is represented on various forums. On 23 February the company will present 3 AgentOne contact V5 in a well-founded presentation at 14: 00 in Hall. The unified topic Communications illuminated Sikom twice: on February 23 at 12:40 and on 24 February at 14:00, each on the TeleTalk demo Forum. Sikom: Sikom Software GmbH is leading manufacturer and provider of contact center solutions and automated voice applications and is one of the most innovative companies in the field of telecommunications. Based on open standards, Sikom realized powerful and future-proof solutions to optimize communication processes in all industries. The customers include companies such as Telekom, inter insurance, Signal Iduna, arvato, Boehringer Ingelheim, Techem, Bayer Schering Pharma, Henkel, Microsoft, numerous supply companies, banks and savings banks as well as authorities and municipalities. The company, founded in 1998, has approximately 45 employees and is nationwide with offices in Heidelberg (Headquarters) and Zwickau (development), as well as sales offices in Hamburg, Hanover, Stuttgart, Wuppertal, Erfurt and Gera.

Enterprise Client

These features make working life easier us immensely and are the right choice for our heterogeneous infrastructure with Windows and Mac workstations. We would always back the decision for the ESTOS products.” ProCall for Mac includes classic CTI features, instant messaging and presence management in the company and through Federation also across the enterprise boundary. Particularly noteworthy is the popular hotkey option which allows you to quickly and easily initiate and terminate a call via function key press, which keeps well to the Mac feed. -Run calls and missed calls will be archived here in the personal journal different filters (day, week, and month) available, with which the entries shown on request are differentiable. Thus, calls can be easily tracked and processed.

ProCall for Mac is optimized for Outlook 2011 for Mac including the local Mac OS X address book or other data sources such as CRM systems are integrated in the agriculture Verlag Munster the MetDirectory enterprise from ESTOS. This allows the efficient search in all contact data sources directly from the native ProCall 4 + Enterprise Client for Mac out. Incoming call staff can see also caller all relevant contact information (such as phone number, business name or address), when discussion input. “Download ProCall for Mac and test 45 days free of charge: produkte/unified-communications/procall4plusenterprisebeta.html the agriculture Verlag Munster reference report is available for download: a free 45-minute online workshop on the product novelty ProCall ESTOS uploads/tx_abdownloads/files/LWi_Muenster_Referenzbericht_2013.pdf on the 15.5.2013 offers for the Mac” for resellers working in the Mac environment as well as project managers in the company. In the webinar, experts from ESTOS vividly present the performance characteristics of the new solution.

Business Processes

The DP-I determines a status online minute fast how extensively a company currently electronically has made from its processes. At the same time, it provides a benchmark, comparing the individual results with the average of the results of all other companies, who have already participated in the digital process index (DP-I). It is free to use this tool. The digitalization of business processes is a wide diffusing theme.

Therefore a such index in practice, quick to make transparent the whole situation in a company via an easy-to-understand value helps”describes Mario Donnebrink, business manager at d.velop, the advantage. For this purpose there are 12 relevant parameters queried and brought together in a holistic assessment. The calculated index with a scale from 0 to 100 it indicates how far away is the undertaking by a nowadays realizable optimum in the digitization. In terms of content relate to the questions, for example, the pro-rata ratio of stored on paper and digital information, the degree of automation in document-based processes and the source of inspiration for the digitization. In a dashboard of the additional increase of index value appears during the answering process on the one hand visually. On the other hand, the participants on the basis of a curve on the whole questions learns across vividly depicted, as the separate answer compared to the average of all previous participants failed. In this respect is”the benefits not only in the own state analysis, but also that you can compare with the conditions of a number of other companies, emphasizes Donnebrink. The digital process index to be at all suitable to be used, because the trend towards action to derive from its results as basic information for strategic planning.

About the d.velop AG: The established in 1992, d.velop AG headquartered in the North Rhine-Westphalian Gescher develops and markets software, document-based business and decision-making processes optimised in organizations. In addition to the strategic platform d. 3 of a modular enterprise content management (ECM) solution developed the d.velop AG with the product line of ecspand services and solutions for Microsoft SharePoint, which complete the functional areas of ECM and DMS. Core features include an automated mail processing with self learning document classification, an efficient document management and archiving, as well as the complete control of the flow of processes. Accelerate d. 3 procedures, simplifies decisions and improve sustainable competitiveness. The high quality of the projects resulting from the expertise of more than 330 employees of d.velop Group (d.velop AG and d.velop competence center) as well as the approximately 150 affiliates in the d.velop competence network.

INSPIRE TECHNOLOGIES GMBH

The new solution extends the existing document archiving. GS1 Germany GmbH helps companies of all industries while, modern communications, and process standards in the practice to be applied and to improve the efficiency of their business processes. Among other things, the company in Germany for the GS1 worldwide overlap-free article number system is responsible the basis of bar codes. Learn more about this with Pegasus books. In addition, GS1 Germany promotes the application of new technologies for automatic identification of objects (EPC/RFID) and offers solutions for more customer-centric (ECR efficient consumer response). The privately organized company with headquarters in Cologne is part of the international network global standards one”(GS1) and is the second largest of more than 100 GS1 country organizations. Joint partner of GS1 Germany are the brand association and the EHI retail Institute. GS1 Germany has for years very successfully with the archive solution inboxx hyparchiv in document archiving.

Several times per year, GS1 Germany sent large amounts of customer letters, to match the customer and contract data or refresh. A high manual effort was required to the incoming replies by fax, letter and E-mail a plucking to, in the past the documents with two-dimensional bar code will be evaluated in the future. The new solution from bpi solutions of data matching will be matched automated as far as possible against the GLN NIC with a GS1 DatMatrix (2D barcode). The new adjustment minimizes mistakes and leads to the improvement of the value added chain for GS1 Germany. About bpi solutions they bpi solutions gmbh & co. kg, software and consulting in Bielefeld, supports its customers 20 years successfully with a company-wide solution concept of easy to use standard software and industry-oriented solutions in the furniture industry, logistics, and other industries.

The performance spectrum ranges from consulting, through the design and development of to the integration of new applications. Focuses of the optimization and automation Business processes in marketing, sales and service. Is based on the own products and solutions in the areas of customer relationship management, cross media publishing, supplier relationship management and integrated portal solutions. The solutions help the indoor and field staff as well as customers fast communication channels to build and comprehensive information available to suppliers and partners. Moreover, solutions as System Integrator is bpi in the areas of business process integration, active document management and archiving. The solutions based on standard technologies leading manufacturers are starting as GFT inboxx GmbH, insiders technologies GmbH, INSPIRE TECHNOLOGIES GMBH, OPTIMAL SYSTEMS GmbH, which incorporate not only systems, but also the business process modeling enable processes to monitor and evaluate results, and provide real-time information to the optimization of business processes at the disposal. Through innovative process integration, effective data management and audit-proof archiving Companies achieve significant efficiency gains and through proactive, secure their competitive advantage.

Tekom Annual Conference

XML specialist presents a new business solution / SCHEMA ST4 now with built-in documentation templates with ValiManager according to machinery directive Wiesbaden. The SCHEMA GmbH introduces two new products at the tekom annual Conference 2010. This is one of the ValiManager a solution validation documentation, especially for the pharmaceutical industry and medical technology. It is based on the editorial and content-management-system SCHEMA ST4 and was developed jointly with the HEITEC AG. Still, the XML specialist demonstrates the advantages of documentation templates now included in SCHEMA ST4 of SYSTEC GmbH according to machinery directive. SCHEMA will be Hall 1 found in the Rhine-Main-Hallen in Wiesbaden at the stand of 114. The tekom annual Conference will take place from 3 to 5 November in Wiesbaden, Germany.

The situation in the pharmaceutical and medical technology is complex: different laws, standards and guidelines must be respected. The responsibility lies with the operators: with him, the competent authorities and bodies check whether validation was properly implemented. The required large documents can be created (partially) automated. This support scheme with the help of a content management system, newly developed in collaboration with HEITEC AG ValiManagers. The ValiManager is based on SCHEMA ST4 and allows to create the process qualification and validation documents in high-quality, to manage and to generate.

First, the specification content from databases or structured lists are adopted or created manually. The structuring and standardizing the content achieves a high degree of reusability. The extensive linking of the content allow the detection of patency (traceability). The creation of content and layout are clearly separated. By the individual functions, the editors save time and improves the quality of the documentation. The system is flexible, that the scope of the documentation, the validation depth, the definition of each step and each common terms are adapted individually to the needs of the company can.

Jens Bonnen

Which customers is the Leadpitcher for? “The LEADPITCHER is aimed at all distributors with 5 and more employees and partners who have more extensive requirements, as only” to buy high-quality leads. What requirements are in detail? The issue is very complex. Many of our partners centrally control the purchasing of leads and would then forward to your employees and partners them. You want to subsidize I.e. lead purchases”or even free of charge to provide. They have different data rate suppliers and can only with much manpower and costs these requirements are, since they often email, Excel lists or offline software work. Or they lose even the overview. Until now, there was everything to bring no way, but now there is the LEADPITCHER Yes.

How can the LEADPITCHER remedy there? The LEADPITCHER is a Online-based tool, which is accessible from all over the world at any time from anywhere. Charles Margulis is actively involved in the matter. Leads can be adjusted by different suppliers. Following the leads can manually or automated distributed. You can set up the Division, number, delivery interval, and the zip code area. Everything is centrally archived and open. Statistical evaluations, you get an overview about the quality of the data suppliers of of set of, quickly because the complaint rates are displayed accurately.

These are just a few advantages of the LEADPITCHERs. The LEADPITCHER offers to check incoming leads on plausibility? We have equipped the LEADPITCHER with two particularly interesting features. Just for distributors who work with leads, it is to avoid very beneficial manual searches. On one there to check leads incoming the possibility on completeness or plausibility of the address and the telephone numbers and may automatically correct the address as well as different phone numbers and/or supplement to. To the Leads can be checked manually or automatically others for creditworthiness, which is essential for health insurance specialists. What exactly promise you is this software? We want to make the data set market more transparent and give a tool at hand in particular the lead buyers use the faster, fairer and more transparent to help their brokers. Our focus is targeted on the practicality and the ability to save time and money. Where can people learn more about the LEADPITCHER? On the Internet page, there is detailed information and also a demo account, which allows you to a practical test of the software.