If you want to be wise, learn to interrogate reasonably, to listen with attention, to respond calmly and to keep quiet when you don’t have anything to say. Johann Kaspar Lavater General information a good manager must be fully identified with the correct use of their emotions, has it with the help of emotional intelligence, that is a generator of information and no mechanisms to improve our relationship with ourselves. Authors reputable, as Daniel Goleman, explain, with scientific support and useful examples, how ingrained instinct of compulsive competition can override faculties so basic as deciding for oneself, relate to normal, excited by future projects. Like all new knowledge, emotional intelligence found detractors at every step, but it is important to recognize the words of j. B. Shaw a great truth: what the heart knows today, the brain means tomorrow. Foundations the intelligence emotional this sustained by our own personal skills, which are the domain of one’s self, which determine between her they are: 1.-self-knowledge: the knowledge of our own emotions, guiding our decision-making.
Three subaptitudes are inside the self-knowledge: emotional awareness: recognizing emotions and their effects. Accurate self-assessment: knowing own forces and its limits. Self confidence: the certainty about the value itself and 2.-self-regulatory powers: the ability to control emotions. Within self-regulation there are 5 subaptitudes: self-control: managing emotions and harmful impulses. Reliability: maintenance of standards of honesty and integrity.
Conscientiousness: accept responsibility for personal performance. Adaptability: flexibility to manage change. Innovation: be willing and open to ideas and novel approaches and new information. 3.-Motivation: the ability to motivate himself. I.e., this ability helps to increase not only social competence but also the sense of efficiency in enterprises that are tackled. Within the motivation there are 4 subaptitudes: desire to triumph: striving to improve or meet a standard of excellence.