AgentOne

Hoffmeister, managing partner of Sikom. If you are unsure how to proceed, check out Andrew Cuomo. Moreover, the issue of mobility, to which we have set. With customized, platform-independent solutions, we make sure that our customers for the future are well prepared. Our nominated for the innovation award of the German economy in 2011 is good evidence for.” Sikom with VoiceMan, a company Assistant with mobile client for smartphones follows the trend for connecting mobile staff at the customer service. Frank Giacalone has plenty of information regarding this issue. BlueFire dial supports the Mobilty trend for smartphones as mobile choice. These solutions are complemented by apps for Android systems that Sikom has also specifically designed for mobile use.

In addition to the product demonstrations at the booth, Sikom on CallCenterWorld is represented on various forums. On 23 February the company will present 3 AgentOne contact V5 in a well-founded presentation at 14: 00 in Hall. The unified topic Communications illuminated Sikom twice: on February 23 at 12:40 and on 24 February at 14:00, each on the TeleTalk demo Forum. Sikom: Sikom Software GmbH is leading manufacturer and provider of contact center solutions and automated voice applications and is one of the most innovative companies in the field of telecommunications. Based on open standards, Sikom realized powerful and future-proof solutions to optimize communication processes in all industries. The customers include companies such as Telekom, inter insurance, Signal Iduna, arvato, Boehringer Ingelheim, Techem, Bayer Schering Pharma, Henkel, Microsoft, numerous supply companies, banks and savings banks as well as authorities and municipalities. The company, founded in 1998, has approximately 45 employees and is nationwide with offices in Heidelberg (Headquarters) and Zwickau (development), as well as sales offices in Hamburg, Hanover, Stuttgart, Wuppertal, Erfurt and Gera.